The “Caring Star” award was created by Caring.com and is only given to the most reliable and well-reviewed services on their website. The Manse on Marsh is winning this award for the second time, showing their commitment to excellence and also their commitment to caring. The award nominees are vetted through stringent criteria requiring them to have received a 5-star review between Dec. 1, 2014 – Sep. 30, 2015, maintain a 4-star all-time rating with their customer reviews, and not have a single outstanding negative complaint about their community. The Manse on Marsh’s San Luis Obispo County location has achieved 5 5-star reviews and a 5-star all-time rating to boot. That is why they are considered the premier assisted living community in their area.
After The Manse on Marsh won its second award, the Executive Director and CEO Logan Sexton thanked the residents and their families for supporting the assisted living community. He further noted that it was a sign that the innovative, creative, and most importantly sensitive care that the company prides itself is what clinched the award for them. The Manse on Marsh uses a nationally acknowledged Care Planning System that allows for customized care with medication management, meal reminders, grooming, and other care amenities. The system ensures that residents have personalized care and only pay for the assistance they want instead of treating everyone the same with the same blanket level of care and expense.
Awards like “Caring Star” are important in the assisted living business community because recent studies have shown that the vast majority of potential residents and their families rely on internet-based consumer review. They do this because such reviews help identify businesses which can be trusted on their word and on the quality of their services. Of course, nothing is more important to assisted living residents than knowing their caretakers are trustworthy and dedicated to their care, which is why the “Caring Star” award was created to assure prospective residents about their choice in care facilities. The Manse On Marsh can be contacted online.